Challenge
AI systems on job platforms often overlook legal frameworks and the lived experiences of domestic laborers.
Case Study
The Nanny Surveillance State, a project under the Mozilla Foundation's Building Trustworthy AI Working Group, aims to illuminate the impact of surveillance and artificial intelligence on the labor industry, particularly on domestic workers, e.g., nannies and housekeepers. More details are shown when clicked on card.
AI systems on job platforms often overlook legal frameworks and the lived experiences of domestic laborers.
Through a design justice lens, this project centers the lived experiences of domestic workers to inform community-centered solutions that ensure their dignity as laborers. This discovery process provides a framework for the use of AI surveillance from a two-pronged approach: (1) research which defines the prevalence of home surveillance technology in households around Europe and (2) a co-design process involving nannies, housekeepers, and other domestic laborers in understanding surveillance technology that is currently driving their industry.
Elevated worker expertise in AI policy/design conversations and advanced dignity-centered approaches for domestic labor.